USER INFO

  1. Narma woolWeave rugs are suitable for domestic use and other
    low-traffic indoor spaces.
  2. woolWeave rugs are produced of natural wool, backside is needle stitched felt and the rugs are finished with a cotton-linen border.
  3. The surface of the new woolWeave rug as well as the border can be treated with the suitable rug or textile protector. Follow the instructions of the producer.
  4. It is suggested to use carpet underlay METRO on slippery floors.
  5. The rug can be also used in rooms with hydronic underfloor heating.

CARE & CLEANING

  1. woolWeave rugs are easy to clean.
  2. Vacuum the rug regularly to remove dust and dirt.
  3. Always use plain, no-brush vacuum cleaner nozzle.
  4. Brushes or rotating turbo nozzles might wear off or damage the rug surface.
  5. Remove liquid stains with a paper towel, clean sponge or soft cloth as quickly as possible to prevent the liquids from soaking into the rug.
  6. Stains can be cleaned with a lukewarm soapsuds and a soft cloth dampened in a clean water.
  7. Professional cleaning service is recommended.
  8. The surface of the rug can be cleaned at home with various rug or textile cleaning agents (foams, aerosols etc).
  9. The rug should be stored only in a roll. Folding may lead to permanent creases.

QUESTIONS & ANSWERS

  1. Question: Are woolWeave rugs suitable for offices?
    Answer: Since the wool fibres are strong and durable, the woolWeave rugs and wall-to-wall carpets suit well the public spaces. However, it is important to install proper dust and dirt mats, because it might be difficult to remove excessive dirt from the surface of the rug.
  2. Question: Why is my woolWeave rug not rectangular?
    Answer: Wool is a natural and vivid material, consequently the fabric lines may not be exactly straight. In order to ensure the good appearance of the final product and to guarantee that the edge of the border matches the fabric pattern, it is a common practice to cut the woolWeave rugs by the weft and warp lines. As a result, it might happen that the sides and the ends of the rug are not exactly at right angles. It is also normal that the size of the rug may change during the usage and maintenance, the size is also dependant on the humidity level of the room.

MANUFACTURER'S INFO

  1. Size variations ± 2% may occur.
  2. Dye lot variations may occur by product batches.
  3. The manufacturer is not responsible for the colour difference of the product sample and the ordered rug.
  4. The manufacturer reserves all rights to change and amend the technical specifications and features of the products in the process of product development without prior notice.